Effective Date: October 17th 2024
At Just Simcoe, your privacy is a priority. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website and mobile applications (collectively referred to as the "Services"). By using our Services, you agree to the terms outlined in this policy.
1. Information We Collect
We collect personal and non-personal information to provide you with a seamless shopping experience. The types of information we collect include:
a. Personal Information:
- Name
- Email address
- Phone number
- Shipping and billing addresses
- Payment information (collected through secure third-party processors)
- Account login details (if you create an account)
b. Non-Personal Information:
- Device information (e.g., IP address, browser type)
- Usage data (e.g., pages visited, actions taken on the site)
- Cookies and tracking technologies
2. How We Use Your Information
We use the information collected to:
- Process and fulfill your orders
- Provide customer support
- Personalize your shopping experience
- Send promotional emails and updates (with your consent)
- Improve our Services and app performance
- Prevent fraudulent activity and ensure the security of our platform
3. Sharing of Information
We do not sell or rent your personal information. However, we may share your information in the following circumstances:
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Service Providers: We may share your information with third-party service providers who assist in payment processing, order fulfillment, and website hosting.
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Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
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Legal Obligations: We may disclose your information when required to do so by law or in response to legal requests.
4. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website and mobile app. Cookies help us track your preferences and usage patterns to provide a personalized experience. You can manage your cookie preferences through your browser settings.
6. Your Rights and Choices
You have the right to:
- Access and review the personal information we hold about you.
- Update or correct inaccuracies in your information.
- Request the deletion of your personal information (subject to legal or contractual obligations).
- Opt-out of marketing communications at any time by following the unsubscribe instructions in our emails.
7. Third-Party Links
Our website and app may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.
8. Children's Privacy
Our Services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us to have it removed.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:
Just Simcoe
Email: info@justsimcoe.com
Phone: (705) 330 4338